Detailed information helps us understand your specific needs and preferences, allowing us to provide an accurate quote and ensure the final product meets your expectations. Please use this FAQ to help with any questions you may have

Before Your Appointment

• Ensure you or a designated representative is present for the templating appointment for design clarification.

• Provide appropriate on-site parking; obtain any necessary parking permits to avoid delays.

Templating Appointment

Remove Your Old Worktops and Prep the Space

• Remove any existing or temporary worktops and household appliances before the appointment.

• Ensure a clear line of sight to cabinet units and walls for accurate measurement.

• Complete plasterwork for a smooth wall finish; no tiling, cladding, or splashback should be installed.

• Avoid any changes to the space between templating and installation, including moving kitchen units or laying floors.

Make Sure All Appliances Are On-Site

• Ensure all sinks, taps, leg brackets, and pop-up sockets are on-site before the appointment.

• Disconnect appliances such as taps, sinks, and hobs in existing kitchens.

• Install Belfast sinks in situ but do not connect them before templating.

• Ensure a 5mm gap on either side of range cookers for expansion, as per manufacturer’s guidelines.

• Do not fit hobs until after worktop installation.

Prepare Your Base Units and Kitchen Carcass

• Secure all base units to each other and the wall to ensure accurate measurements and support for heavy worktops.

• Level carcasses and wall units and fit end panels for stability and precise measurements.

Wall Coverings

• Securely fit cooker hoods, wall units, extractors, and electrical socket back boxes in their final positions.

• Remove the front panel of sockets before templating if cladding is being installed, and keep them removed until after installation.

Conclusion

• Proper preparation ensures precise measurements and a smooth installation process.

• Following these guidelines will help achieve custom-fit, high-quality kitchen worktops that meet your design specifications.

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An Overmount sink sits on top of the countertop, with the edge of the sink visible. An Undermount sink is installed beneath the countertop, providing a seamless look and easier cleaning

Drainer grooves are channels machined into the worktop beside the sink to drain water directly into the sink. They are useful for drying dishes and preventing water from pooling on the countertop. We need to understand which side they go away from the sink.

A hob is a cooktop installed into the countertop, while a range cooker is a standalone appliance that includes both an oven and a cooktop

An upstand is a small backsplash that runs along the back edge of the countertop to protect the wall from spills and splashes. The height is a personal preference, but 100mm is the most popular choice for its balance of functionality and aesthetics.

A hob backsplash is a protective panel installed behind the hob to prevent splashes and stains on the wall. It is recommended for easy cleaning and maintaining the appearance of your kitchen.

Waterfall end panels extend the countertop material down the sides of the cabinets to the floor, creating a continuous, elegant look. They are a stylish option for a modern, cohesive kitchen design

If you have any additional questions or need assistance, please refer to our detailed FAQ or give us a call. We are here to help you make the best choices for your kitchen worktops.